Data Controller’s details:
We confirm that we will collect information about you in line with the requirements of the applicable legislation of the European Union and of the Republic of Lithuania and the guidelines of the regulatory authorities, and that we have adopted all reasonable technical and administrative measures to ensure that data that we collect about website visitors are protected from loss, unauthorised access and/or alteration. The Data Controller has caused its employees to make written commitments not to disclose and distribute information accessed in the workplace to any third party, including information about visitors of the website/social media accounts.
Persons under the age of 14 may not provide any personal data through our website. If you are a person under 14, make sure that you obtain permission from your parents or other legal guardians before you provide personal information to us.
We may collect personal data about you, i.e. any information identifying you, in various ways:
We may collect information that you provide to us directly. Typically this will happen when you:
We may collect information about you automatically. Typically this will happen when you:
Where permitted by applicable law, we may obtain information about you from third parties. This may include information shared by our partners who provide services to you on our behalf, marketing and PR agencies, and your publicly available profile information (LinkedIn, Facebook, Twitter, Instagram). We may associate information provided by yourself or collected from public and commercial sources with other information we obtain from you or about you.
Although we seek to collect as limited amount of your information as possible, we collect the following information:
information you give us in calls to us;
We use the above information we collect for the following purposes:
⃰ Please note that we have the right to send e-mail advertisements about other similar products or services to our clients or individuals who have signed-up on our website, while you may opt out of direct marketing communications from us right away or at any time later. If you prefer not to receive our direct marketing communications, please let us know by sending us an e-mail to email@example.com or clicking on the opt-out link appearing in the newsletter.
Your personal data are processed on the basis of one or more legal grounds.
The purposes of the processing of your personal data, with respective legal grounds and personal data collected for such purposes, are set out in the table below.
|Purpose||Legal basis||Personal data|
|Administration of orders for services and products||
Performance of the contract with you
|Name, surname, telephone, e-mail, address, other information, and information about payment method, which may be necessary in connection with the provision of services.|
|Ensuring safety of property and people (video surveillance)||Legitimate interest – ensuring safety of property and people||Video surveillance data.|
|Ensuring quality of customer service||Legitimate interest – ensuring quality of customer service||E-mail address and content of correspondence.|
|Information based on your request concerning services, partners or products||This information is provided to you on the basis of our legitimate interest to provide you with accurate information about the services provided by us or our partners, extra services, etc.||In order to be able to answer your queries by phone, e-mail, through social media and otherwise, we may ask you to give us your phone number, e-mail address or other contact details convenient to you.|
|For marketing purposes, e.g. providing customised advertisements and sponsored content and sending promotional communications; assessment and analysis of our market, clients, products and services (including asking for your opinions on our products and services and carrying out client surveys)||
For this purpose we process your personal data on the basis of our legitimate interest to inform about our services, events, news and other relevant information.
|Name, surname, social media account details, telephone, e-mail, address.|
|To understand the way people use our online services so that we can improve them and develop new content, products and services||For this purpose we process your personal data on the basis of the legitimate interest to monitor the quality of our services, develop and improve the content we provide, and ensure security of the website.||IP address, operating system version, and settings of the device you use to access our content/products, time and duration of your login session, search query terms you enter through our website, and any information stored in cookies that we have set on your device, your device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use our website content.|
|To protect our interests before any court or any other institution||
Compliance with legislative requirements
Legitimate interest to defend against lawsuits and claims
Where we do not base our use of information about you on one of the above legal grounds, we will ask for your consent before we process your information (these cases will be clear from the circumstances and the context).
In some instances, we may use information about you for purposes other than described above. Where this is the case, we will provide a supplemental notice to you.
We may disclose your personal data to the following entities:
Companies providing services at our request are currently the following: UAB FINtime, UAB DPD Lietuva, UAB Skubios siuntos, LT Paštas, IT services providers Lietuvos Radijo ir Televizijos centras, UAB Acena, Microsoft, Oracle, firm of auditors UAB PricewaterhouseCoopers, and law firm Cobalt. These entities are limited in their ability to use your information for purposes other than providing services to us.
We currently transfer personal data to the following companies within UTIB INVL Technology group: UAB Novian, UAB Acena, UAB FINtime, UAB Algoritmų sistemos, UAB NRD CS, UAB Etronika, UAB NRD, Andmevara AS (Tallinn, Estonia), Andmevara SRL (Chisinau, Moldova), Norway Registers Development AS (Oslo, Norway), Norway Registers Development East Africa Ltd (Dar es Salaam, Tanzania), Norway Registers Development Rwanda Ltd (Kigali, Rwanda), NRD Bangladesh Ltd (Dhaka, Bangladesh), Infobank Uganda Ltd (Kampala, Uganda).
If you wish to receive direct marketing offers from our business partners, we will ask you to give a separate consent.
We may share information about you with other third parties, such as public authorities, pre-trial investigation officials, courts, and others, when we consider disclosure to be necessary to protect our legitimate interests.
Sometimes we may have to transfer your personal data to other countries that may offer lower levels of data protection. In such cases we do all that is within our control to ensure the security of the personal data we transfer.
In very rare cases we may transfer your personal data to the following countries outside the European Economic Area: Tanzania, Rwanda, Burundi, Mauritius, Bangladesh, Kirghizia, Moldova, the USA, and China.
Where we transfer your personal data to countries outside the European Economic Area, we ensure that any of the following safeguards is implemented:
We have put in place reasonable and appropriate physical and technical measures to safeguard the information we collect in connection with the provision of our content/services. Please note, however, that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.
We will retain your personal data for the period necessary to fulfil the purpose for which they were collected. After that, we will delete them, except where we are legally obligated to retain the information for tax purposes, or such data may be required in conducting a pre-trial investigation, but in any event the retention period will not extend beyond 10 years. On expiration of this period, the data will be irretrievably deleted.
Normally, personal data storage periods are as follows:
|Personal data||Storage period|
|Payment data||10 years after the payment transaction|
|Personal data used for marketing purposes||
3 years after your consent to receive marketing information
|IT system logs||Up to one year|
|Analytical data||Such data are normally collected automatically while you visit the website and immediately depersonalised/aggregated.|
The data subject whose data are processed in connection with activities carried out by the Data Controller, depending on the situation, has the following rights:
We offer you easy ways to exercise these rights. You can do so by giving us a call to +370 5 2190000, writing to us to firstname.lastname@example.org, or using certain links provided at the end of our promotional communications.
You may not be able to exercise these rights when in the cases provided by law it is necessary to ensure prevention, investigation and detection of crimes, violations of official or professional ethical standards, as well as the protection of the rights and freedoms of the data subject or other persons.
You will be able to exercise your rights after we have verified your identity in person or using an electronic signature.
|Rights that you have||Certain restrictions|
|To know (be informed) about the processing of your data (right to know)||You have the right be informed in a concise form and using simple and plain language before the processing of your personal data.|
|To access your data and be informed about the methods of their processing (right of access)||This right means:
After we have established your identity, we will provide you with the above information, provided this does not affect the rights and freedoms of others.
|To obtain rectification of personal data or, taking into account the purposes of the processing of personal data, to have incomplete personal data completed (right to rectification)||This applies if the information we hold is incomplete or inaccurate.|
|To obtain the erasure of your data (right ‘to be forgotten’)||This applies if:
|To stop all data processing activities in respect of your data (except storage)||This right applies temporarily while we look into your case, if you:
|To obtain from the Data Controller restriction of the processing of personal data if there is a legitimate ground (right to restriction of processing)||You may opt out of our use of your personal data for direct marketing purposes.|
|To exercise the right to data portability||This right may be exercised if you have provided your data to us and the processing is carried out by us by automated means and on the basis of either your consent or the contract concluded with you.|
|To exercise the right to object|
|To lodge a complaint with the State Data Protection Inspectorate||www.ada.lt|
We use the following cookies on our website:
|_icl_current_language||24 hours||The cookie __icl_current_language is used to provide multiple language functionality in order that the user can view website content in the selected display language.|
Please note, however, that some services may not function properly without cookies and if you disable them, the services or any part of services may no longer be available to you.
Please note that our social networking accounts are governed by the cookies policy of the respective social media network.
Mailing address: UAB BAIP, Gynėjų g. 14, Vilnius
Data Protection Officer’s email: email@example.com.
Approved by Order No BAIP-V-19 issued by the Managing Director on 24 May 2018.
Last reviewed 24 May 2018.